Our Guarantees
We put our money where our mouth is.
Property management is a trust business. These guarantees are how we earn yours.
Communication Guarantee
You'll never wonder what's happening with your property.
Every owner gets a dedicated point of contact. Calls and emails returned within 24 hours — or your next month's management fee is on us. Monthly statements, real-time portal access, and proactive updates on anything that affects your investment.
Leasing Guarantee
Your unit won't sit vacant on our watch.
We guarantee your property will be listed, marketed, and shown within 48 hours of being make-ready. If we don't place a qualified tenant within 30 days of listing, we waive the first month's management fee.
Happiness Guarantee
If you're not happy, you can walk.
No long-term contracts. No cancellation fees. If at any point you feel our service isn't meeting your expectations, you can end the management agreement with 30 days notice. We earn your business every month.
Eviction Protection
If a tenant we placed needs to be evicted, we cover the cost.
We stand behind our screening process. If a tenant we placed requires eviction within the first 12 months of their lease, DK Living covers the legal filing fees and coordinates the entire process at no additional charge.
Maintenance Transparency
No hidden markups, no kickbacks.
Every maintenance expense is documented with photos and invoices in your owner portal. We don't mark up vendor costs. You see exactly what was done, who did it, and what it cost — every single time.
Accounting Accuracy
Your books will be clean and audit-ready.
Monthly owner statements delivered by the 10th. Year-end 1099s and tax documentation on time, every time. QuickBooks integration keeps everything organized and reconciled — no shoebox of receipts at tax time.
Ready to see what real property management looks like?
Every guarantee above applies from day one. No probation period, no fine print.